Contact Us
We’re Here to Help
Have a question about your order, products, shipping, or returns? Our team is here to assist you. Get in touch with us and we’ll do our best to make your shopping experience simple and convenient.
Get in Touch
Phone
+44 7853 750154
Business Address
Shomi Pets
Suite 6560, Unit 3A
34–35 Hatton Garden, Holborn
London, United Kingdom, EC1N 8DX
US Warehouse
30 N Gould St #40524
Sheridan, WY 82801
United States
Customer Support
For questions about an existing order, please include your order number so we can assist you more quickly.
Order Questions
Need an update on your order? Contact us with your order number.
Shipping & Delivery
Questions about shipping, tracking, or delivery? We're happy to help.
Returns & Refunds
Need assistance with a return or refund? Contact our team and we'll guide you through the process.
Send Us a Message
Use the contact form below and provide your name, email address, order number (if applicable), and message. Our team will review your request and get back to you as soon as possible.
Shomi Pets — Quality Nutrition. Happy Pets.